The Fierce Business Babe Podcast Ep 305: How to Prep for Your Next Sales Call
Today, I will be answering a question that a client asked inside of one of my programs. Today’s
question is, how to prep for your next sales call? If you want to learn how to maximize on your next
sales call, listen to today’s episode.
HOW TO PREP FOR YOUR NEXT
SALES CALL
BY: MELISSA LIN
Welcome back to another episode of The Fierce Business Babe Podcast. Let’s dive into
today’s brand new episode. These are a new shorter style episode that we’re calling this
Fierce Business Q&A. It’s a micro episode for you answering one question that a client asked.
This is how it’s going to work: each week my team pulls a question that a client asked in one
of my programs and I’m going to go into full detail here with you on how we answered the
question and how we supported our client.
The question this week was pulled from my brand new high touch program to help you 3-5x
your income: Fierce Circle: the membership! This program is unlike any other because it
grows with you and your business. As you start, sign your first few clients, hit your first $5k
month, $10k month, $50k month, and beyond, more and more content unlocks for you! And
the best part? You get private access to me for your business coaching! The program is
extremely personalized and meets you where you’re at in your business. You can be at the
very beginning of your business, ground zero, or years into business ready to scale to 7
figures.
In this same program, we have hot seat coaching calls throughout the month where we dive
deep into content, share screens, show behind the scenes of our business, put together
action steps for you to move forward, monthly content drops (yes, brand new content every
single month), a slack channel to ask business questions daily, private support from me, and
an entire training library with over 50+ hours of material to go through that you get access to
while you’re in the membership, and more.
The way that we supported our client with this question was inside of our Slack channel,
which is where it was asked. We are in there every single day supporting our clients, so we
responded on the same day. We’re in there multiple times every single day ensuring all
clients are being supported.
Now let’s get to the answer for this question. How to prep for your next sales call? I know so
many of you in my audience are promoting your offers, you’re selling, you’re hopping on sales calls, or
maybe you’re selling in the DMs. I did a pretty recent episode all around selling in the DM’s, but back to
sales calls. If you are starting to fill your programs or are wanting to, I can remember how scary my first
few sales calls were years and years ago, so I wanted to give you some tips here. How can you prepare
yourself so you’re in the best possible position to close a sales call before you even pick up the phone or
hop on a Zoom call with a potential client?
The first tip is remember that it’s not just about them liking you, it's also about you liking them. Roll
reversal for the win here. You always get to choose if you want to work with somebody or not. We’re
only available for soulmate dream clients. You get to work with so many clients. You also get to treat it
as an interview, so get to know them. See what their struggles are. See if your program feels like a fit for
them. See if they feel like a fit for you as well, it goes both ways.
The second thing I’ll say is definitely review their application and have it pulled up in front of you or
printed off. Have it somewhere close by. When I was doing Zoom calls years ago, I would have
applications pulled up and even go through it and share screens. So have it in front of you. Read it and
have it ready to go. Speak their language and use the same type of verbiage that they used on their
application form as they’re sharing with you on the call. Get it ready and have it up because you’re
going to have all the info that you need on that application. You always want to be referring back to
those struggles, those goals, everything they had mentioned in the application.
The next tip I will stay is before you hop onto that call, take a moment and really feel into what it would
be like to help this person reach their goals, get excited. You might be able to change this person’s
world today. So paint the picture for your ideal client of what life is going to look like after working
together, how it’;s going to feel after working together, what that transformation is going to be. This is
not about you trying to convince anybody. This is you sharing why your program is the best fit for them
and also what you see is possible for them.
Now the next thing is, again, to get into a high vibes state. So yes, really get excited, feel into what it
would be like to help them, and then get into a high vibe state. So if you need to dance, go on a walk
beforehand, do some jumping jacks, whatever you need. I love to listen to some of my favorite songs,
dance around, that sort of thing. Once you get the call going, really set the tone for the call. Let them
know right away what’s about to go down. So, for example, “Hey Melissa, I saw on your application that
you are interested in private coaching and we chatted a little bit about it and in the DMs the other day.
Today we’re going to chat and get to know each other a little bit more and then we’ll talk about private
coaching and decide if it’s a good fit. How does that sound?” Really set the tone for the call up and
know what the agenda is. Know what’s going to happen. You are here leading the call, let them know.
Don’t be afraid to let them know that you’re going to be talking about your program because that is
what you’e hopping on the call to do.
Now I want to give you a quick bonus tip as well. When you’re on your sales call, once you get to the
investment, I know for so many that can be the scariest part, once you get to the investment, don’t
ramble. Once you get there, let it sit with them for a minute. Let them speak. Get ready for objections
because they are normal. Again, it is normal for anybody to have objections. They are human and will
have objections. It’s your job to walk them through the objections. If they need more time to move
finances around, whatever that looks like, if they do need that, it’s totally fine. Create some type of
urgency or give them a deadline. Let them know that you have other calls lined up for the rest of the
week. Create some type of urgency. If we give people forever to spend money, people feel safe with
money. So if we give them forever to spend it, they will take forever to spend it. Give some type of
deadline. It’s not that you’re forcing anybody to say yes, you’re helping them speed up the decision-
making process, regardless if it’s a yes or no. Let them know you’ve got other calls lined up if you do,
create some type of urgency. Go take action, get the stuff implemented, and then let me know how
your next sales call goes.
My team is already getting ready to pull the next question from one of our programs. I can’t
wait to answer it next time I host a Fierce Business Q&A episode, your very own micro, quick
episode to make moves quickly in your business!
We’re already getting excited for next week’s episode and can’t wait to share with you! We’ll
see you next week in another brand new episode of the Fierce Business Babe Podcast bright
and early next Monday morning!
Topics we cover include:
Review applications
Creating a connection
Speaking their language
And so much more!
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